Q1: Is it possible to withdraw cryptocurrency right after depositing the won?
According to the policy for preventing financial accidents, withdrawal applications can be applied after 72 hours
from the deposit reflection time after depositing the won.
* 72 hours coin withdrawal is not allowed for every Korean won deposit.
However, in case of won withdrawal, it is possible to withdraw money after 72 hours of first payment.
Q2: I'd like to know the withdrawal conditions without 72hours limit after depositing the won.
To minimize the inconvenience of members who are not related to financial fraud such as voice phishing,
members who meet the internal examination criteria can be withdrawn immediately without any withdrawal limit for 72 hours.
This is a policy to prevent financial accidents, so please understand even if you feel uncomfortable.
Q3. The mobile authentication number is not coming.
If you click the [Send] button and continue to request it until you receive it, it can be blocked for a certain period of time.
The authentication number will be sent by 1661-1046, and if you have not received it for a long time, please check the following and try again
① Try to authenticate after switching to non-wifi data (LTE, 5G)
② Check that the number 1661-1046 is blocked in the spam message box.
③ Please add 1661-1046 to the Allow Receiving Menu.
④ Check item ③ and, if not applicable, add the number 1661-1046.
⑤ Check mobile phone LMS and MMS settings