Q1. How to withdraw won?
[PC WEB]
* Huobi Korea is optimized for chrome, so please use chrome.
Step 1. Input your account(Email or Mobile number) and password, then log in.
Step 2. Click on [Balances] - [Exchange Balances] - [Withdraw - Apply]
Step 3. Click on [Send] from certified security certification, then input the authentication number
[Mobile App]
Step 1. Please Log in after running the mobile app
Step 2. After log in, please click on [Balances] - [KRW]
Step 3. Please click on [Withdraw] - [Input amount of money] - [Apply]
Q2. How long does it take to confirm won withdrawal?
On average, it takes about 30 minutes to withdraw the won.
▶ Won (KRW) withdrawal time
(Weekdays) 10:00 ~ 23:00, (Weekends, Holidays) 15:00, 21:00(2times a day)
* However, the withdrawal time may be changed on weekends and holidays due to various financial accidents, including voice phishing,
and measures to prevent money laundering.
Q3. I have assets, but I can't withdraw because I'm short of balance.
It is difficult to withdraw the desired amount if there is an outstanding order. Please withdraw the money after canceling
your outstanding orders.
★ A way to check outstanding orders
[PC WEB]
Click on [Orders] - [Open Orders], then you can check or cancel orders.
[Mobile App]
Click on [Trade] - [Open Orders], then you can check or cancel orders.
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