Identify Verification

Q1. What is the identify verification?

Depending on your certification status, you will be granted Level 1 to Level 4.
(Differential application of terms of transaction and won/coin deposit and withdrawal at each level)

 

◈ Level 1
This level is given to members who just have signed up by mobile phone or email authentication.

◈ Level 2
This level is given to members who have authenticated by mobile.
Coin deposit and withdrawal are possible and won deposit and withdrawal are not possible.
You can check the coin deposit and withdrawal limit at [My Page] - [Verification]

 

◈ Level 3
This level is given to members when they registered a bank account in their name.
You can deposit and withdraw won and coins, and also you can check the deposit and
withdrawal limit at [My Page] - [Verification].

 

◈ Level 4
This level is given when your ID card and face recognition registration are completed.
You can deposit and withdraw won and coins, and also you can check the deposit and withdrawal limit at [My Page] - [Verification]

 

Q2. How to authenticate Level 2?

[PC WEB]

Step1. After log in, click on [Human Icon] - [Verification] - [Identity Verification - Verify]

 

Step2. Select your own mobile carrier and proceed with your authentication

 

[Mobile App]

Step1. Access Huobi Korea mobile app, then log in

   

 

Step2. Click on [Verification] - [Real-name verification - Verify]

   

Step3. Select your own mobile carrier and proceed with your authentication

 

Q3. I can't see the page during Level 2 authentication.

* Huobi Korea is optimized for chrome, so please use chrome.

Huobi Korea is optimized for chrome, so please use chrome.
If the page is not exposed even if you try Chrome, please contact us by clicking [Chat] on the bottom right

[Chatting Route]
PC : Click on the bottom right corner of the homepage (you can ask us without log in, but you need to input your personal information during consultation.)

 

[Mobile App]

Please check your mobile app's version which is the latest or not.
If you can't proceed even though it's the latest version, please re-install the app or try it on a mobile with Chrome.

[Chatting Route]
Mobile App : Click on the [Human Icon] in the upper left corner and click on "1:1 inquiry"
(you can ask us without log in, but you need to input your personal information during consultation.)

 

Q4. It's showing it's already certified when I proceed with Level 2 authentication, so it's not working.

You have already authenticated the bank account with other account
Please try to log in with an email or mobile phone that is different from the account you logged in with.

 

 

Q5. How to authenticate Level 3?

[PC WEB]

Step1. After log in, click on [Human Icon] - [Verification] - [Bank Account Verification-Verify]

 

Step2. After input a bank name, an account number, a date of birth and check the consent checkbox.

 

 

 

[Mobile App]

Step1. Access Huobi Korea mobile app, then log in

   

 

Step2. Click on [Verification] - [Bank Account Verification - Verify]

  

 

Step3. After input a bank name, an account number, a date of birth and complete an agreement form, click on [Submit]

 

 

 

Q6. How to change my certified bank account?

* Huobi Korea is optimized for chrome, so please use chrome.

 

Step 1. After access Huobi Korea homepage through Chrome, log in, click on [Support] - [Proof Center]

 

Step 2. Click on [Remove ID verification] - [Bank-card verification (Level 3) removed] - [Verify]

 

 

* After initializing Security authentication, your won and cryptocurrency withdrawal are restricted for 72hours.*

 

Q7. How to authenticate Level4?

* Level 4 authentication requires the installation of Huobi Korea app.

Step 1. Access Huobi Korea homepage and log in, then click on [Human Icon] - [Verification] - [Verify]

 

Step 2. When you scan the QR code, you can download Huobi Korea App, then access Huobi Korea app

 

Step 3. Please Log in after running the mobile app

  

 

Step 4. Click on [Verification] - [Verify]

  

 

Step 5. Click on Start, then update your ID card

 

 

Step 6. Start face recognition after submitting identification card

 

 

Step 7. If you pass facial recognition, you will be certified