C2C Transaction policy

1. Basic Rules

1. If there is a discrepancy in requirements between the store (maker) and the shopper (taker), the order will not be confirmed.
2. For store (maker), if a negative act such as deliberate cancellation or delay in payment is confirmed during the transaction, the Company will immediately revoke the store status after evaluation, and cannot qualify for the store status again.
3. Credit card transactions and other payment methods other than cash (KRW) through bank accounts are not available.
4. The contents of this transaction policy may be changed at any times according to the internal operations.
   
   

 2. General Rules

   ▶ Buyer

1. Upon completion of cash payment (KRW) after purchase, make sure to click the “Payment Complete” button. If an order is automatically cancelled due to the cancellation of order or scheduled timeout, the buyer shall receive one cancelled order.
2. In the event of three cancellations on the same day or six accumulated cancelled orders, the buyer shall be restricted from further purchases for the day of last cancellation.
3. In the event of a cancellation due to the seller’s failure to provide a payment method, it will not be the buyer’s fault, and may request the customer support team to delete the cancellation history.
4. If the buyer has not clicked the “Payment Complete” button after the payment of cash (KRW), the buyer may cancel after the seller has provided with a refund (KRW).
5. If payment is not complete, do not click the “Payment Complete” button. If the “Payment Complete” button is clicked without a payment being made, it shall be considered a malicious act, and the seller may reject the transaction. Further, the Company may suspend the buyer’s account if the above action is repeated.
6. Buyers shall make payments using the bank accounts with their real names. Payment using other person’s account shall not be allowed, and the buyer shall be responsible liable for the monetary and legal liabilities arising from it.
7. Please transfer the money to the exact bank account the seller has registered. The buyer shall take all possible risks if transferring money to a bank account not specified by the seller.
8. If the buyer makes payment for the order and does not receive the cryptocurrency for a certain period of time after clicking “Payment Complete”, the buyer may request for arbitration, and the customer support team will intervene in the transaction for confirmation.
9. In the event of a dispute, the Company owns the final jurisdiction. For malicious behavior, fraud, and other criminal activities, the account may be frozen for the judiciary to process.

   ▶ Seller

1. Make sure to double check the price. Upon completion of sales based on your misrepresentation, corrections shall not be made and you bear the responsibility for the outcome.
2. If the buyer does not click the “Payment Complete” button after making the cash payment (KRW), the seller may cancel the order after refunding the cash received from the buyer (KRW).
3. If the buyer clicks the “Payment Complete” button and does not pay the seller after a certain amount of time, the seller may make a request for arbitration for its processing.
4. If the seller does not receive the funds within 10 minutes after the buyer clicks the “Payment Complete” button, the seller may report it. If the buyer clicks the “Payment Complete” button first and make payment, and if the cryptocurrency is not provided within 2 hours, or the order is cancelled after payment, the seller may request a refund through arbitration.
5. The seller shall transfer the cryptocurrency as soon as the buyer’s payment is received.
6. If the buyer has a complaint and enough proofs are provided, and if the seller is not contactable with the customer support team, the scheduled transfer of cryptocurrency will directly be sent to the buyer. In this case, the seller shall bear the risk of any possible loss.
7. In the event of a dispute, the Company owns the final jurisdiction. For malicious behavior, fraud, and other criminal activities, the account may be frozen for the judiciary to process.

   ▶ Store (Maker)

1. To post sales or purchase advertisement, the store needs to submit “Premium Store Application” after completing HUOBI Korea membership confirmation of level 2, and shall receive certification from the Company through examination.
2. Registration of false and exaggerated advertisement may be the reason for the restriction and suspension of all functions.
3. For Purchase advertisements, if the number of transactions on that day is less than 10 and the accumulated order cancellation reaches 4, the purchase function will be restricted on that day. If the number of transactions on the day exceeds 10 and the cancellation rate reaches 40% or more, the purchase function will be restricted on that day.
4. When posting a purchase advertisement, if more than 5 unpaid orders exist, the purchase advertisement will automatically not be exposed on the list page, and will be exposed if 2 or more are paid.
5. The store may be subject to limitation of a maximum amount depending on the rating set by the Company.
6. Carefully check that the actual information and the payment information of the trading party are consistent. The stores are responsible for all risks of loss caused by their negligence.

   ▶ Shopper (Taker)

1. HUOBI Korea membership certification shall be required for trading.
2. When selling cryptocurrencies, the bank account in his/her own name shall be registered.
3. There may be a limitation on the maximum transaction amount depending on the member rating determined by the Company.
4. The Company reserves the right to restrict the deposit and withdrawal functions of an account that is considered by the Company to perform abnormal transactions for a certain period of time for risk management purpose.
5. In the event of an abnormal transaction, the Company has the right to cancel the membership status or to permanently restrict its membership if he/she cannot provide relevant evidence for resolution.